C.M.O Portal
The CMO Portal is the Chief Minister's Public Grievance Redressal Portal. It is the official online platform of the Government of Kerala that helps ordinary citizens directly submit complaints at a higher governmental level to address service failures, delays, corruption, or other personal/public issues from various government departments or institutions.
Key Features:
Easy Online Submission: Complaints can be registered from anywhere in the world, at any time, right from home.
Status Tracking: After submitting a complaint, you can check its status online at any time, including which department is currently processing it.
Alternative Methods: For those unable to use online services, complaints can be submitted through Akshaya centers, via post, or through the 'Santhwanam' section at the Thiruvananthapuram Secretariat.
Toll-Free Helpline: For queries and information regarding complaints, you can contact the toll-free number 1076 (Santhwanam Helpline).